At Memoryter, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service"). Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect several types of information from and about users of our Service:
Personal Information
When you create an account, purchase a package, or otherwise interact with our Service, we may collect personal information such as:
- Name, email address, and contact information
- Billing information and payment details
- User profile information
- Content you create, upload, or store using our Service
Usage Information
We may also collect information about how you access and use our Service, including:
- Device information (such as your hardware model, operating system version, unique device identifiers)
- IP address and browser type
- Pages you view, features you use, and actions you take
- Time and duration of your visits
2. How We Collect Information
We collect information through various methods:
- Direct interactions: Information you provide when creating an account, completing forms, uploading content, or communicating with us.
- Automated technologies: We may use cookies, web beacons, and other technologies to collect information about your equipment, browsing actions, and usage patterns.
- Third parties: We may receive information about you from third-party partners, such as payment processors or authentication services.
3. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Develop new products, services, features, and functionality
- Monitor and analyze trends, usage, and activities in connection with our Service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience on our Service
AI-Related Data Processing
Our Service incorporates artificial intelligence technologies, specifically Google's Gemini AI platform, to enable interview functionalities. When you use these features:
- Your responses to interview questions and uploaded media may be processed by our AI systems to generate follow-up questions and organize your biographical content
- This processing occurs to deliver the core functionality of our Service and to improve the quality of the interview experience
- We implement appropriate safeguards to protect sensitive personal information processed by these AI systems
4. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may share your information with third parties when you consent to such sharing.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete your information
- The right to object to or restrict processing of your information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at privacy@memoryter.com. Please note that some of these rights may be subject to limitations or exceptions under applicable law.
8. Children's Privacy
Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have implemented appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.
10. Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of this Privacy Policy or by other means as required by applicable law. Your continued use of our Service after any changes to this Privacy Policy will constitute your acceptance of such changes.
11. Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@memoryter.com
Address: 8606 Del Vista Dr., Saint Louis, MO 63129, United States
Have questions about our Privacy Policy?